Exchanges & Return Policy | Shipping Time | Colors on Screen
Have a question?...we'd love to help. Please email or call us at:
Tel: (323) 953-1020 ● Fax: (323) 953-1019
Toll Free: (800) 458-8637
1924 Hyperion Ave. ● Los Angeles, CA 90027
Open By Appointment
Please find the retailers near you by clicking on your state below...
[List updated June 2015]
Frequently Asked Questions:
Exchanges and Return Policy:
- Exchanges and returns are acceptable up to 30 days from date of delivery.
- All Danny K. orders will be shipped by UPS Ground / USPS with our low $5 Flat shipping rate. Expedited shipping is available upon request at additional charge. Exchanges will be shipped at regular UPS Ground / USPS rates.
- Returns will get credit for full purchase price (less shipping) immediately upon our receiving your returned item(s).
- If a return (full or partial) causes the order total to fall below $100 we will deduct $5 shipping charge from refunds issued for orders that received free shipping.
- Please call our office prior to shipping any exchanges or returns for Return Authorization info.
- Orders may take up to 20 days to ship from the date order is placed. Most orders ship in 1 to 7 days. We will notify customers (by phone or email) in the event of unexpected delays. Please call our office if you would like to place an order with expedited shipping (Overnight, 2nd Day Air, etc.).
Colors of fabrics may differ from what you see online:
- We color calibrate our monitors monthly using a GretagMacbeth™ professional colorimeter to ensure the greatest possible accuracy of the images you see on the Danny K. website. No monitor, however, is perfect and colors as they appear on your monitor may differ from the actual fabric.